![]() ![]() When I right click on the document, go to 'get info' and try to change the sharing and permissions, it does not fix the problem. ![]() I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: Application Signature: XCEL Application Version: 14.25 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.25 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14. Most of my word files suddenly have this message when I try to open them, 'Word cannot open the document: user does not have access privileges.' I am the author of these documents. ![]() For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. In most cases, the file doesn’t have ownership for your account to view or read it. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Click on the lock icon and enter the administrator credentials Now the privilege button will be enabled, click on the button and change the it to read and write At the bottom of the info screen, there is an action pop-up menu button or a ring icon with 3 dots. ![]()
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